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GENERAL CONDITIONS OF SALE (GCS)

Legal information

The website worldinstitute.fr is the property of WORLD INSTITUTE, a simplified joint-stock company with a capital of 4,000 euros, whose registered office is located at 313 rue de Vaugirard, 75015 Paris, registered with the Paris Trade and Companies Register under the number 830348223, and intra-Community VAT number FR0030348223.

Preambule

The website worldinstitute.fr – in its version Boutique – is a platform linking Clients and Advertisers / Organizers, partners of WORLD INSTITUTE, whether professional sellers or not (associations, for example). It makes it possible to propose for sale in particular original miniatures, editions and derivative products, and eventually event tickets and share(s) in the work (private sale), to Internet users or Users browsing the Site. These general conditions of sale (GCS) are concluded:

  • Between, on the one hand, WORLD INSTITUTE, hereinafter referred to as “WORLD INSTITUTE” or the “Company”,
  • And, on the other hand, any person wishing to make a purchase via the Website worldinstitute.fr, hereinafter referred to as the “Customer” or “You”.

In addition, it is specified that only the Products on the Card with which a button “Put to cart” and the mention “in stock” are available for sale via the Site, unlike the Products for which it is only indicated the words “in rupture”. The “Put to Cart” button becomes inactive.

All marketing of these Products involves consultation, understanding and acceptance of these terms and conditions.

The Customer declares and acknowledges:

  • to have the technical competence to use this Site;
  • to be of full age and have the full legal capacity to undertake under these terms and conditions;
  • using the Website, agreeing to the privacy requirements;
  • to be informed that their engagement does not require a handwritten or electronic signature;
  • that he acts as a Consumer, that is to say that the acquisition of the Products is exclusively intended for personal and private use on his part, and not directly related to his professional activity;
  • as a Consumer, it has specific rights which could be called into question in the event that the Products acquired within the framework of the Site are related to its professional activity, that is to say, assumption that the Products purchased would be for purposes which are part of its commercial, industrial, craft or liberal business.
  • does not use the Site for any illegal purpose and agree to use it in accordance with applicable law,
  • does not impersonate another person or entity or use a false name or name that they are not authorized to use.

The Client declares that he has obtained all the necessary information concerning the use of the online sales space and the quantitative and qualitative characteristics of the Products offered for sale on the Site.

The Website worldinstitute.fr is in conformity with the French legislation, and in no case does WORLD INSTITUTE give any guarantee of conformity with the local legislation that would apply to you, if the visitor or the Client accesses the WORLD INSTITUTE site from ‘other countries.

Definitions

The terms defined below, whether singular or plural, shall have the following meanings between the parties:

  • “Customer” means any natural person who has the status of Consumer, who purchases a Product from the Site;
  • “Consumer” means any natural person who acts for purposes that come within or not (in the case of resale) in the course of his commercial, industrial, craft or liberal activity “for whom the Product is intended;
  • “Customer Area”: ​​means a virtual space in the form of web pages within the Site dedicated to the Client and accessible via the My Account section; “Basket” means the summary page of the Products selected by the Customer as it navigates the Site in order to place a possible order;
  • “Form”: means the Presentation Form of a Product offered for sale online on the online sales space;
  • “Party” means singly INDIVIDUALLY WORLD INSTITUTE or the Client, and in the plural WORLD INSTITUTE and the Client together;
  • “Product”: means any Product, whether from the box office or a manufactured, artistic or craft product put on sale on the online sales space (including private sale) and whose characteristics are presented on the Site;
  • “Site”: Web site published by WORLD INSTITUTE and accessible online at the URL worldinstitute.fr;
  • “User”: any natural or legal person consulting the Site, whether Client or not having opened an account;
  • “Partner”: means an advertiser or event organizer, a partner of WORLD INSTITUTE, whether he is a professional salesman or not (such as an association) who sells his Products or not in shops, workshops and by which WORLD INSTITUTE relies to make available its Products on the Site.

Object

These terms and conditions define the terms and conditions for the sale of the Products offered for sale online between WORLD INSTITUTE and the Customer. They shall govern all the steps necessary for the placing of the order and the follow-up of the order between the Contracting Parties. The main topics covered are ordering, delivery and payment, as well as the operation of the after-sales service. These conditions apply exclusively to non-commercial natural persons. WORLD INSTITUTE delivers its services to make products available from its platform worldinstitute.fr.

Article 1: Scope of the general conditions of sale

These general conditions of sale apply to any order placed on the Website worldinstitute.fr.

At the time of ordering, the Customer expressly acknowledges having read these conditions and accept them without reservation.

WORLD INSTITUTE reserves the right to adapt or modify these terms and conditions at any time. They then apply to orders placed after their placing on line.

In any case, the version of the general terms and conditions of sale applicable to the Customer is the one accepted by the latter at the time of the validation of his order.

The general terms and conditions are permanently available in the online sales area under the heading General Terms and Conditions of Sale. Any resale of Products purchased on the Site is strictly prohibited, and the sale is limited to a maximum indicated for each item, identical per day, per order, and / or per person. Sales of Products are reserved to individuals for their personal use and consumption. WORLD INSTITUTE reserves the right to refuse any order whose importance or reiteration might suggest that it is not retail.

Article 2: Liability

WORLD INSTITUTE offers a range of Distributed Products and sometimes manufactured by its Vendors Partners. In this respect, WORLD INSTITUTE does not intervene at any time in the manufacture of said Products (in the case of ticketing, this concerns the characteristics of the events, namely, free or not, prices, categories, number put on sale , etc …), but only as a relationship provider by making available to its Vendors Partners and Clients its Platform. Consequently, the Vendor Partner is solely responsible for the said Products, their availability and their quality.

WORLD INSTITUTE can not be held liable for damages of any kind resulting from misuse of the Products marketed. WORLD INSTITUTE can not be held liable for changes made to the Products by the manufacturer. Only the instructions supplied with or on the Product by the manufacturer must be taken into account by the Customer.

Photos of the products are not contractual.

WORLD INSTITUTE makes no warranty, either in whole or in part, regarding any direct or indirect damages resulting from the use of the Site worldinstitute.fr. The Site may contain links to other external sources. As WORLD INSTITUTE can not control these external sources, WORLD INSTITUTE can not be held responsible for the content, products, services, advertisements, or elements available on these external sources. WORLD INSTITUTE invites the User to take note of the conditions of use that would be available on the said external sources.

WORLD INSTITUTE shall be liable in full to the Customer acting as Consumer for the proper performance of the obligations hereunder. However, WORLD INSTITUTE can not be held responsible for the non-performance of the present due to a case of force majeure.

WORLD INSTITUTE can not also be held responsible if the improper performance or non-performance of the contract is attributable to the unpredictable and insurmountable fact of a third party to the contract or to the fact of the Client.

The Client is responsible for the security of his computer equipment as well as for any loss of data which can result, in particular, from a computer virus.

This article will survive at the end of the present and for whatever reason or reasons.

Article 3: Conditions of access and identification

3.1 Access to the Site

Access to the Site is free and free to any User with Internet access. All costs relating to access, whether material, software or internet access are the sole responsibility of the User. He is solely responsible for the good functioning of his computer equipment as well as his access to the internet.

The Site is accessible 24 hours a day, 7 days a week.

Due to the nature and complexity of the Internet network, and in particular its technical performance and response times for consulting, querying or transferring information, WORLD INSTITUTE makes its best efforts in accordance with the rules of the art, to allow access and use of the Site and the services offered. WORLD INSTITUTE can not guarantee absolute accessibility or availability of the Site.

WORLD INSTITUTE reserves the right, without prior notice or indemnity, to temporarily close the Site or to access one or more services, in particular for updating, maintenance operations, modifications or changes in operational methods, servers and accessibility times, without this list being limiting.

WORLD INSTITUTE can not be responsible for the proper functioning of the User’s computer equipment and its access to the Internet.

WORLD INSTITUTE reserves the right to supplement or modify, at any time, the Site and the services available therein in accordance with the evolution of technologies.

It is the User’s responsibility to take care of the possibilities of evolution of the computer and transmission means at his disposal so that these means can adapt to the evolutions of the Site.

WORLD INSTITUTE reserves the right, without prior notice or indemnity, to temporarily close the Site or to access one or more services, in particular for updating, maintenance operations, modifications or changes in operational methods, servers and accessibility times, without this list being limiting.

WORLD INSTITUTE can not be responsible for the proper functioning of the User’s computer equipment and its access to the Internet.

WORLD INSTITUTE reserves the right to supplement or modify, at any time, the Site and the services available therein in accordance with the evolution of technologies.

It is the User’s responsibility to take care of the possibilities of evolution of the computer and transmission means at his disposal so that these means can adapt to the evolutions of the Site.

3.2 Username / Password

The registration of the User and the creation of his account are made by means of a registration form made available on the platform.

The User is asked to choose his Access Code so that a User account can be created for him.

The Client may also at any time connect to his Client account to view his order history or to modify his data.

The Customer guarantees the accuracy of the information provided for the purposes of creating his Client account.

The Client is solely responsible for the preservation and the confidentiality of his / her identifiers and passwords.

The password is strictly personal and confidential.

The Customer undertakes to take all necessary measures to ensure this perfect confidentiality, and in particular to modify it regularly.

Any use of the password is assumed on behalf of the Client. He agrees to change his password without delay in case of loss, forgetting or voluntary revelation or not to third parties of his password. It can perform this operation from the Client account.

The Client is solely responsible for the use that will be made under his password until he has changed the password.

The responsibility of WORLD INSTITUTE can not be sought in the case of fraudulent or abusive use or due to a voluntary or unintentional disclosure to anyone of its identifiers and / or passwords.

3.3 Security

The Site is an automated data processing system. The User is prohibited from accessing or maintaining, fraudulently, in all or part of the Site. It is forbidden to use an access method other than the interface provided by WORLD INSTITUTE to access the Site. In case of discovery of such a method or if the User enters a reserved space, without right, inadvertently, the latter undertakes to inform WORLD INSTITUTE without delay by e-mail to contact@worldinstitute.fr en so that the latter can take the necessary measures.

The User is prohibited from deleting or modifying any data contained on the Site or from fraudulently introducing data or even altering the operation of the Site. In particular, it shall not introduce any virus, malicious code or any other harmful technology into the Site or the services offered therein.

Any access to or retention in a prohibited area shall be considered as fraudulent access or maintenance within the meaning of the provisions of the Criminal Code.

The User undertakes to consider that all the data of which he will have knowledge in the event of such access to an unauthorized space are confidential data and undertakes, therefore, not to disclose them.

In particular, the User is prohibited from carrying out any operation intended to saturate a page, rebound operations or any operation which results in hindering or distorting the operation of the Site and any action that would impose a disproportionate burden on the infrastructure of the site. Site.

The User undertakes not to use any device or software of any kind which would result in disrupting the proper functioning of the Site or imposing a disproportionate burden on it.

The User accepts the characteristics and limits of the Internet. It is aware that data circulating on the Internet are not necessarily protected, in particular against possible misappropriations.

Article 4: Product Information

The greatest care is taken to put on line information relating in particular to the essential characteristics of the Products put on sale on the Site, at the prices of the Products put on sale on the Site, any warranties and after-sales services, payment terms, terms of delivery, delivery restrictions, prior to placing the order.

The essential characteristics of the Products and the prices are presented on the occasion of each Product Sheet and are summarized in the basket. Delivery times can also be indicated at the basket level, depending on the type of products.

The photographs and other graphic illustrations of the Products presented on the Site are merely indicative, the Customer being fully informed that the images, photos and colors of the articles put on sale may not correspond to the actual colors under the effect of the browser internet and the screen used.

Article 5: Inventory management, Promotional products

Special case of Products not in stock and which are in the process of being replenished: When a Product is in the process of being replenished, the indication “in the process of replenishment” appears. This product can not be added to the cart because it is not available on the date of the order.

In the case of Promotional Products, the Customer takes note that the Products on promotion are within the limit of the available stocks and that the promotions may be limited in time.

If a momentary unavailability of a Product after placing an order is established, the Customer will be informed as soon as possible by WORLD INSTITUTE.

It is then decided by mutual agreement between the Client and WORLD INSTITUTE of:

  • postpone delivery to await provision of the Product;
  • substitute the Product with another Product according to the Customer’s choice.

Si aucune solution n’est acceptée ou trouvée entre le Client et WORLD INSTITUTE, WORLD INSTITUTE procède alors au remboursement dudit Produit.

Article 6 : The order

Orders are made exclusively on the Internet at: http://worldinstitute.fr

6.1 Identification and Acceptance of Terms and Conditions

Any order implies full acceptance of these terms and conditions by means of a checkbox.

The Customer wishing to order on the Site undertakes to communicate previously the information requested from the forms available online. The Customer also attests to the veracity and accuracy of the information thus transmitted.

The contracting procedure comprises the following steps:

  • Step 1: Product selection and basket filling;
  • Step 2: Detail the order in the shopping cart. During this stage, the Customer has the possibility to check the detail of the order and its total price, modify it, correct any errors or cancel the order;
  • Step 3: Identify the Customer if he is not already connected (either by connecting his existing Customer Area or by creating one);
  • Step 4: choice of the billing and delivery address, delivery method and order summary and acceptance of the general conditions of sale before validation of the product (less detailed for the ticket office) the command. During this stage also, the Customer has the possibility to check the detail of the order and its total price and to modify it or cancel the order;
  • Step 5: Payment of the order.

In addition to these steps, the Client can permanently access his profile, in order to modify the entered addresses or to add a new address for example.

WORLD INSTITUTE acknowledges receipt of the Customer’s order by sending, without delay, an e-mail.

All orders will be considered only after acceptance of payment.

6.2 Product Selection

The Customer chooses the Products presented in real time on the Site on the day of the order.

The Customer acknowledges having read the nature, the destination and the terms of use of the Products available on the Site and requested and obtained the necessary and / or complementary information to make his order in full knowledge of the facts.

The Client is solely responsible for his choice of the Products and their suitability to his needs, so that the responsibility of WORLD INSTITUTE can not be sought in this respect.

Article 7: Service du suivi de la commande

A Customer Service is available and allows the Customer to perform the following operations:

  • consulting the status of the execution of the command or requesting information relating to the command;
  • claims related to the order;
  • “after-sales service” requests;
  • requests for information or general questions.

For any question related to the follow-up of the order, the Customer can contact the Customer Service by writing to the following addresses: by e-mail to customer@worldinstitute.fr, by mail, to WORLD INSTITUTE 313 rue de Vaugirard 75015 Paris, reference number of the order.

Article 8: Rates and terms of payment

8.1. Prices

The current rates for the various Products offered through WORLD INSTITUTE are indicated in euros and include VAT. They are available in online consultation on the Site, it being understood that the applicable tariffs are those in force on the day of the placing of the order.

Product rates do not include postage. The amount of the latter is added to the sum of the global order, if the option home delivery is subscribed, when finalizing the order and its final validation.

The services provided by WORLD INSTITUTE are payable in full on order. By express and express agreement, except in the case of a delayed request granted by WORLD INSTITUTE in a special and written form, the total or partial default of payment at the expiration of any sum due under the contract shall automatically and without prior notice:

  • suspension of all outstanding benefits, regardless of their nature, without prejudice to WORLD INSTITUTE ‘s ability to terminate the contract;
  • the application of an interest up to the day of the actual payment at a rate equal to one and a half times the rate of legal interest in force in France.

Any disagreement concerning the invoicing and the nature of the services must be expressed by e-mail to the customer@worldinstitute.fr within one (1) month after issue of the order form, specifying the associated references.

8.2. Payments

The payment of the order may, according to the choice of the Customer, be carried out according to the following modalities:

  • by credit card using a secured entry method using SSL encryption (Carte Bleue, Visa Card, Eurocard / Mastercard), indicating directly the card number, its date of validity and than the security cryptogram located on the back of the card. The total amount of the order will be charged on the day of the order. The order can not be taken into account in case of refusal of authorization of payment of the bank of the Client.
  • by Paypal, as soon as proposed by the Platform: the Customer has the choice between to connect to his Paypal account, via the link indicated for this purpose in the process of payment of the order, to create a Paypal account following the steps that will be indicated on the Site or pay via the secure Paypal interface using its credit card.
8.3. Promotional Codes (Benefit Codes)

WORLD INSTITUTE wishes to be able to reward the involvement of its Clients by the creation of a system of promotional codes (codes advantages), allowing customers to benefit from a discount during their future purchases.

Unless otherwise stated in the promotional e-mail or the promotional code itself, virtual promotional codes are used as follows:

  • the Customer is notified by any means of communication of the credit of its advantage in the form of a code,
  • upon payment of his order, the Customer must enter the number of the said code in the field provided for this purpose on the payment page of the Site,
  • the amount of the reduction is then automatically deducted from the total of the order,
  • the Customer makes the final payment of his order.

To be able to use a valid advantage code, simply go to the detail of your basket then fill in the field “Enter your advantage code”. Once the code has been entered, press the “Validate code” button to apply the benefit code to your shopping cart. Benefit codes can not be combined with other offers. Indeed, the reduction of a benefit code applies only to Non-promoted products. Similarly, the benefit code applies to the order amount excluding delivery costs, except that the advantage code relates to the delivery costs. The benefit code has a limited validity period and may be subject to various conditions in order to be able to apply where applicable (minimum amount of basket or not, apply only if the basket contains Products of such a mark, etc.) .

The following articles, namely, Article 9 to Article 11 inclusive, do not relate to so-called ticket products and private sales (purchase of share(s) of an artwork).

Article 9: Order Preparation, Shipping and Delivery

The maximum delivery time is mentioned when placing the Customer’s order on the Site.

The Products are delivered to the address indicated by the Customer on the control interface of the Site. In the case of an incorrect address, WORLD INSTITUTE can not be held responsible and reserves the right to stop the processing of the Customer’s order until the problem is resolved or to cancel the Customer’s order and refund it.

The Customer is however informed that the Products ordered on the Site can only be delivered in certain countries.

Delivery refers to the transfer to the Customer of the physical possession or control of the Product ordered.

The delivery will be made, at the Customer’s choice, according to various methods indicated on the Site.

The various fees and delivery terms are presented on the Site. These fees vary according to the chosen delivery option, the destination and the weight of the order. The Customer is informed that the delivery rates are subject to change at any time. In any case, the rates proposed at the time of the order will be applied.

The delivery deadlines are specified to the Customer when placing his order, according to the method of delivery and the delivery address chosen. Any risk of loss or damage to the Products is transferred to the Customer at the time when the Customer or a third party designated by him and other than the carrier offered by WORLD INSTITUTE takes physical possession of these Products.

If the Customer chooses to entrust the delivery of the Product to a carrier other than that offered by WORLD INSTITUTE, the Customer is informed that the risk of loss or damage of the Product is then transferred to him / her when the Product is handed over to the carrier.

In the absence of delivery on the date or at the expiry of the stipulated period or, failing that, no later than thirty days after the conclusion of the contract, the Customer is informed that he has the possibility to resolve the contract by registered letter with WORLD INSTITUTE does not carry out the delivery within a reasonable period of time, unless, after having requested, in the same manner, WORLD INSTITUTE to effect delivery within a reasonable period of time, WORLD INSTITUTE has not time limit.

In such circumstances, the contract shall be deemed to have been resolved upon receipt by WORLD INSTITUTE of the letter or writing informing it of this resolution, unless the resolution has been executed in the meantime.

The Client is informed that it can immediately resolve the contract if WORLD INSTITUTE refuses to deliver the Product or if it fails to fulfill its obligation of delivery of the Product on the date or the expiry of the deadline when this date or this period constitutes for the Customer an essential condition of the contract, which is the result of the circumstances surrounding the conclusion of the contract or an express request from the Customer.

In the event of termination of the contract, WORLD INSTITUTE will reimburse the Client for all the sums paid, no later than fourteen days after the date on which the contract was terminated.

Article 10: Compliance of Products and Claims

The ordered items are sent to the delivery address indicated on the order form. The information indicated by the Customer at the time of the placing of order commit it: in the event of an error in the wording of the coordinates of the recipient, WORLD INSTITUTE can not be held responsible for the impossibility in which it could be delivered. In case of non-conformity, the Customer is obliged to make the usual reservations to the carrier before taking delivery.

Article 11: Withdrawal and return

11.1 Timeframe and perimeter

The right of withdrawal is provided for in Articles L.121-21 et seq. Of the Consumer Code.

The Customer has a legal withdrawal period of fourteen (14) clear days to declare that he wishes to return the Products that do not suit him, without having to justify his decision, nor to pay penalties, except the expenses back.

This withdrawal period begins on the date on which the Customer (or a third party designated by the Client and not the carrier) has (or the third party in question) physically took possession of the Product (s).

For orders for several Products delivered separately or for orders for a Product consisting of lots or multiple parts whose delivery is staggered over a defined period, the period runs from the receipt of the last Product or lot or last piece.

If this period expires on a Saturday, a Sunday or a public holiday, it is extended until the next working day.

The right of withdrawal is exercised without penalty, it being specified that the expenses of return are charged to the Client.

In accordance with article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to the following conditions:

  • supply of goods which have been unsealed by the Consumer after delivery and which can not be returned for reasons of hygiene or health protection.
  • supply of Products which, after being delivered and by their nature, are inseparably mixed with other articles.
  • medicines, to prevent the introduction of counterfeit medicinal products into the circuit of the medicinal product or which would not have been preserved under the conditions indicated.
11.2 How to exercise the right of withdrawal

In order to exercise its right of withdrawal, the Customer must notify WORLD INSTITUTE of its withdrawal decision by means of a declaration without any ambiguity expressing its will to retract by mail, or by e-mail addressed to the following coordinates:

  • by post at the following address: WORLD INSTITUTE 313 rue de Vaugirard 75015 Paris
  • by e-mail to: customer@worldinstitute.fr

The Customer is also obliged to complete the standard revocation form in the appendix to this document and to return it to the contact details referred to in the preceding paragraph.

In order for the withdrawal period to be respected, it is sufficient for the Customer to transmit his request before the expiry of the aforementioned withdrawal period.

11.3 Return and refund

In order to effect the return of the Product, the Customer must return the Products to WORLD INSTITUTE without undue delay, and at the latest within fourteen days from the communication to WORLD INSTITUTE by the Customer of its decision to withdraw from the Company, following address: 313 rue de Vaugirard 75015 Paris.

The time limit is deemed to be met when the Product is returned before the expiration of the fourteen (14) day period.

The direct costs of returning the Products are the responsibility of the Customer. If the Product, due to its nature, can not normally be returned by the Post Office, the Customer must bear the direct costs of returning the Product. Returns will then have to be handed over to other carriers.

In the event of a return due to a non-conformity of the Product due to our services, the return shipping costs will be reimbursed by WORLD INSTITUTE to the Customer.

The Client is informed that his liability towards WORLD INSTITUTE will be incurred in respect of the depreciation of the Product resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of these Products.

The Customer is thus informed that the Products must be returned:

  • as new in their original packaging;
  • with all the elements representing the brand or model of the mark (logo, external label of mark, …).

In the event of exercising its right of withdrawal by the Client, WORLD INSTITUTE will reimburse all the sums paid, except the delivery costs, without excessive delay from the day of receipt of the Products returned by the Client, WORLD INSTITUTE having been informed beforehand of the Customer’s decision to retract. It is the Customer’s responsibility to retain proof of their mailing.

The reimbursement will be made according to the same means of payment as that used by the Client at the time of the transaction, unless different terms have been expressly accepted by the latter.

Article 12: Guarantees

12.1 Customer Warranties

The Customer undertakes to have the power, the authority and the capacity necessary for the conclusion and the performance of the obligations provided for herein.

The Client is responsible for all activities taking place from his account and undertakes to comply with all applicable local, state, national and foreign laws, regulations and treaties, including those relating to data protection personal data, international communications and the transmission of technical or personal data, files, freedoms and intellectual property, as well as the rights of third parties.

12.2 Guarantees and Exclusions of Warranties
12.2.1 Principal title: Legal warranty of conformity and defects of the thing sold

Any request made under the statutory guarantees provided for in Articles L.211-4 of the Consumer Code and 1641 et seq. Of the Civil Code must be addressed to the Partner Seller of the Product concerned, whose details are given at the time of placing the order and than in the order confirmation email.

Any complaint addressed to WORLD INSTITUTE will in any event be transmitted by the latter to the Vendor Partner of the Product which is the subject of a complaint.

Vendor Partners are solely responsible for defects in conformity of the Product ordered within the meaning of article L.211-4 of the Consumer Code and defects of the Product ordered in accordance with the provisions of articles 1641 and following of the Civil Code.

When acting as a legal guarantee of conformity, the Client:

  • has a period of two years from the issuance of the property to act;
  • may choose between repairing or replacing the ordered Product, subject to the cost conditions provided for in Article L. 211-9 of the Consumer Code;
  • is exempt from providing proof of the lack of conformity of the Product ordered during the six months following the issue of this Product. This period shall be extended to twenty-four months from 18 March 2016.

The legal guarantee of conformity applies independently of any commercial guarantee possibly granted by the Partner Seller. The Customer may decide to implement the guarantee against the hidden defects of the thing sold within the meaning of article 1641 of the Civil Code and in this case he can choose between resolving the sale or reducing the sale price in accordance with Article 1644 of the Civil Code.

The Product concerned shall be returned to the Partner Seller who shipped it, together with a letter detailing the alleged lack of conformity.

The reply to the complaint will be made within 10 working days by email. In the event of a claim belonging to the responsibility of a Partner Seller, WORLD INSTITUTE will forward it to the Vendor Partner so that it can communicate its response directly to the Customer. In all correspondence, electronics or mail addressed to WORLD INSTITUTE, the Customer undertakes to mention his name, surname, e-mail address, order reference and his identifier in order to allow his identification and processing of his requests. Any incomplete applications can not be processed by WORLD INSTITUTE.

12.2.2 Otherwise
  • WORLD INSTITUTE cannot be held responsible for any damage or failure, both civilly and criminally, due to a false declaration by the Client.
  • WORLD INSTITUTE does not guarantee in any way that the platform http://worldinstitute.fr will be permanently available without interruption, or without error. Thus, the platform may be interrupted temporarily, for technical reasons; if necessary an error message will be displayed on the platform’s home page. Any order interrupted for a technical reason will be taken into account only if it gives rise to an e-mail of confirmation of order to the attention of the Customer.
  • To the maximum extent permitted by the applicable regulations, WORLD INSTITUTE shall not be liable for incidental or consequential damages, or damages of any kind whatsoever resulting from the use or inability to use the http platform : //worldinstitute.fr by the Customer as long as it is linked to an interrupt signaled by an error message on the platform or not by WORLD INSTITUTE.
  • As part of the sale of Products, WORLD INSTITUTE acts only as a service provider between the Vendors Partners and the Customers. Consequently, WORLD INSTITUTE does not guarantee the quality or compliance with the regulations applicable to the Products by the Vendors Partners, but undertakes to transmit without delay to the Vendors Partners any complaint formulated by a Customer in this respect.
  • Vendor Partners can not apply their warranty on their Products in cases where the Customer has not complied with the conditions of use and, if applicable, the optimum conservation and / or consumed the Products beyond the date limit indicated on the package.
  • Some countries and jurisdictions do not allow the exclusion of implied warranties or the limitation of the duration of implied warranties, so the foregoing limitations may not apply in whole or in part to certain cases where such limitations are prohibited by rules of public order. In such cases, the total liability of WORLD INSTITUTE shall be limited to the amount actually paid by the Customer in connection with its orders during the month preceding the damage caused and judicially recognized as established under the application of those rules of public policy.

Article 13 : Intellectual Property

The present presents no transfer of any kind of intellectual property rights on the elements belonging to WORLD INSTITUTE for the benefit of the Client.

The content of the Site, the general structure as well as brands, designs, models, animated or non-animated images, texts, photographs, logos, graphic charts, software and programs, search engines, bases data, sounds, videos, domain names, design, WORLD INSTITUTE know-how and all other elements of the Site or any other information contained therein, without this list being exhaustive WORLD INSTITUTE or any partners or third parties who have granted it a license and are protected by intellectual property rights which are or will be recognized by them in accordance with the laws in force.

The development of this Site is the intellectual property of WORLD INSTITUTE.

The reproduction of all documents published on the Site is authorized for the exclusive purposes of information for personal and private use. Any other use is strictly forbidden.

Any reproduction or representation, total or partial, of any of these elements without the express authorization of WORLD INSTITUTE is prohibited and would constitute notably but not exclusively an infringement sanctioned by the provisions of the Code of the intellectual property.

Consequently, the Client refrains from taking any action and any act likely to infringe directly or indirectly the property rights of WORLD INSTITUTE.

This article will survive at the end of the present and for whatever reason or reason.

The full and entire property of the Site is recalled by WORLD INSTITUTE. WORLD INSTITUTE reserves the right to claim damages in case of infringement of its intellectual property rights.

Article 14: “Data processing and freedoms”

14.1. Processing of personal data

During visits to the Site or orders placed by a Customer, information by means of questionnaires, forms, … can be collected from the latter.

WORLD INSTITUTE is committed to preserving the confidentiality of the information provided online by the Internet user to WORLD INSTITUTE for the good management of orders, deliveries, invoices and the use of certain services.

In accordance with the law n ° 78-17 of 6 January 1978 relating to data processing, files and modified freedoms, and GDPR (General Data Protection Regulation) 2016/679 of 27 april 2016, the Client is informed that WORLD INSTITUTE, as data controller, implements data processing of a the main purposes of which are:

  • management and monitoring of account creation and customer relationship in general;
  • management and follow-up of orders, payments, deliveries, shipments and returns, as well as customer service / after-sales service;
  • management of customer accounts;
  • commercial and marketing management;
  • measurement of quality and satisfaction;
  • commercial prospecting and customization of offers.

This information is intended for WORLD INSTITUTE, the Vendors and any subcontractors for the above purposes as well as its contractual and commercial partners for deliveries.

The Client is informed on each form of collection of personal data, the obligatory or optional nature of the answers by the presence of an asterisk. In the absence of any information of a binding nature, the order could not be processed or could be delayed, and commercial information could not be addressed to the Customer.

In accordance with the law of January 6, 1978, the Customer has the right to access, interrogate, modify, rectify and delete his data which allows him, if necessary, to correct, complete, update, lock or delete personal data that are inaccurate, incomplete, equivocal, outdated, or whose collection, use, disclosure or retention is prohibited.

The Client also has the right to object to the processing of his data for legitimate reasons and to the right to object to the use of his data for commercial and other commercial purposes.

These rights are exercised by mail accompanied by a copy of a signed identity document to the e-mail address customer@worldinstitute.fr.

The Client who is a Consumer and who does not wish to be the subject of commercial prospection by telephone is informed by the present general conditions of his right to register for free on a list of objections to the canvassing.

If the Client has accepted it, when creating his account, special offers or promotional e-mails proposing novelties, exclusives, … can be sent to him. The Customer may request to no longer receive e-mails at any time by clicking on the link provided for this purpose and inserted at the foot of each e-mail sent to him or by sending an e-mail to: customer@worldinstitute.fr

14.2. Privacy policy

During the consultation by the User on the site worldinstitute.fr, cookies are deposited on his computer, mobile or tablet. Some cookies require the user’s consent to know:

  • cookies related to targeted advertising transactions;
  • Social networking cookies generated by social networking buttons.
  • some audience measurement cookies.

Therefore, by using the site worldinstitute.fr, the User accepts the use of cookies in order to carry out anonymous statistics of visits, the proposal of contents and services adapted to his centers of interests and the permission to share information on social networks “.

The sole purpose of the other cookies is to allow or facilitate the communication by electronic means and the cookies strictly necessary for the provision of a service expressly requested by the User. For example:

  • “shopping cart” cookies;
  • “session identifiers” cookies, for the duration of a session, or persistent tracers limited to several days in certain cases;
  • User authentication cookies;
  • persistent user interface customization cookies.

Article 15: Force majeure

15.1. Principle and definition

Neither Party shall be liable to the other for failure to perform or delay in performing any of the obligations of this Agreement which would be due to the other Party as a result of the occurrence of a case of force majeure within the meaning of Article 1148 of the Civil Code.

In particular, the cases of force majeure or unforeseeable circumstances, in addition to those customarily adopted by the jurisprudence of the French courts and tribunals, include the blocking of telecommunications, including telecommunications networks, lock-outs, riots, civil disturbances, insurrection, civil or foreign war, nuclear risk, embargo, confiscation, capture or destruction by any public authority, bad weather, epidemic, blockade of means of transport or supply for whatever reason, earthquake, fire, storm, flood, water damage, governmental or legal restrictions, legal or regulatory changes to the forms of commercialization, any consequence of a technological change not foreseeable by WORLD INSTITUTE, calling into question the standards and standards of its profession and any other unforeseeable circumstances, irresistible and independent of the will of the Parties preventing the the normal performance of their reciprocal obligations.

15.2. Implementation

In the event of such an event of force majeure, the obligations of this Agreement are suspended. If the case of force majeure continues for a period of more than one (1) month, these general conditions are automatically terminated and without legal formalities, unless otherwise agreed by the Parties.

Article 16: General provisions

The Parties agree to carry out their obligations with perfect good faith.

The Parties declare the present commitments sincere.

As such, they state that they have no information available to them which, if communicated, would have altered the consent of the other Party.

These express the full obligations of the Parties.

In case of difficulties of interpretation arising from a contradiction between any of the titles at the head of the articles hereof and any of the articles, the titles will be declared non-existent.

If one or more of the provisions of these General Terms and Conditions are held to be invalid or declared to be invalid or unenforceable under a law, regulation or as a result of a final decision of a competent court, other stipulations will retain their full force and reach.

The Parties mutually agree that the effect of one Party’s tolerating a situation shall not be to confer on the other Party acquired rights.

Moreover, such tolerance can not be interpreted as a waiver of the rights in question.

Articles declared as survivors after the end of the present contract, irrespective of the terms of termination such as the termination of the term or breach of contract, continue to apply until the end of their particular purpose. This applies in particular to the articles on liability and intellectual property.

The Client accepts that the rights and obligations resulting from the present may be transferred by WORLD INSTITUTE to a third party in the event of merger or acquisition in particular.

Article 17: Special provisions

This article concerns only private sales (purchase of share(s) of an artwork) offered to the Client under conditions.

Access to the “PRIVATE” area of the Site is subject to authorization by WORLD INSTITUTE. The terms and conditions concerning the Customer’s participation in the sales related to this space are private, with password identification provided by WORLD INSTITUTE and creation of an account by the Customer, for private individual only (even if the creation of the account, which is generic on the Site, technically allows the creation of an account for private individual or professional).

During the whole process of the online sale of an artwork until resale by WORLD INSTITUTE:

As expressly stipulated in the “PRIVATE” area, the artwork remains available to WORLD INSTITUTE. As such, the use of each artwork remains at the initiative of WORLD INSTITUTE without the Customer being able to influence in its use. WORLD INSTITUTE will be able to communicate on the associated special actions (exhibition, reportage, making available to a third party, media and social networks, …). WORLD INSTITUTE however undertakes not to mention any name and surname of Customer.

The Customer expressly authorizes WORLD INSTITUTE to organize and proceed with the resale of the artwork without waiting for the repurchase by WORLD INSTITUTE of his/her share(s) which will be done in a second time, within 15 days after its resale (within one-year maximum after the end On Sale Online).

The Customer has the obligation to inform WORLD INSTITUTE of his details when creating his account (first name, last name, email, postal address) and to communicate his bank details (Bank Identification Statement) electronically (with the same email as the one used on his behalf), at customer@worldinstitute.fr.

The Customer must of course keep WORLD INSTITUTE informed of any changes (email, postal address, bank details). In case of failure of these, when the repurchase of his/her share(s) by WORLD INSTITUTE, if it was that WORLD INSTITUTE can not carry out the operation (sending of document, payment by transfer), a lump sum compensation for 40 € HT will be applied to the Customer. After a delay of 15 days after the last reminder, WORLD INSTITUTE may cancel the share(s) held by the Customer. WORLD INSTITUTE will set up a case to this effect mentioning in particular the costs and the cancellation by WORLD INSTITUTE of its initial certificate of sale. No appeal or refund regarding the initial purchase of his/her share(s) may be requested by the Customer.

The Customer undertakes not to resell to a third party his/her share(s). He must not do this also with WORLD INSTITUTE before the latter makes him expressly the request to send his invoice to WORLD INSTITUTE, in respect of the deadline fixed above. The Customer therefore undertakes to resell his/her part(s) without condition immediately to WORLD INSTITUTE.

Upon receipt of the Customer’s invoice, WORLD INSTITUTE will proceed to the associated bank transfer, free of charge, if the bank account is in the Euro Zone, and with bank charges paid by the Customer outside the Euro Zone.

In its role of adviser, in the hypothesis by default that the Customer never had to establish an invoice, WORLD INSTITUTE will propose the invoice model of sale of the part(s) of the Customer to WORLD INSTITUTE with the obligatory informations, including the sales amount already calculated. Without counter-argument of the Customer whether he expressed it or not, the invoice-model proposed by WORLD INSTITUTE will be considered as final invoice of the Customer.

As the Customer of this service is a private individual, the invoice will be tax-free and mentioning, if he is based in France, ” Facture effectuée par un non assujetti, TVA non applicable” and he will have to declare this sum in his tax return.

In addition, if such an activity was developed by the Customer based in France, from a one-off sale to regular sales, it will be appropriate for the Customer to declare this activity by registering with the Trade and Companies Register.

For a Customer based outside France, WORLD INSTITUTE leaves it to the latter to inquire about any steps to be taken to comply with the legislation in force in his country.

The responsibility of WORLD INSTITUTE will not be engaged in case of failure of the Customer on the personal actions to be made for this purpose.

Article 18: Evidence and Convention of Evidence

The online acceptance of the terms and conditions electronically has the same probative value as the paper agreement between the Parties.

The computerized records kept in the computer systems of WORLD INSTITUTE shall be kept under reasonable conditions of security and shall be regarded as evidence of communications, orders and payments made between the Parties. They shall remain in force until proven otherwise.

The archiving of contractual documents, orders and invoices is carried out on a reliable and durable support which can be produced as proof.

Article 19: Law applicable to disputes

This agreement is subject to French law. This is the case for substantive rules and procedural rules, notwithstanding the place of performance of substantive or ancillary obligations, subject to the mandatory provisions which are intended to apply to the Customer in his capacity as Consumer.

The language of this contract is French. If these general conditions are to be translated into a foreign language, the French language will prevail over any other translation to the case of dispute, dispute, difficulty of interpretation or execution of the present conditions and more generally concerning the relationship between WORLD INSTITUTE and the Client.

Article 20: Settlement of disputes

The Client is informed by WORLD INSTITUTE of the possibility of using, in the event of a dispute relating to these general conditions, a conventional mediation procedure or any other alternative means of dispute settlement.

Article 21: Jurisdiction

In the event of a dispute arising out of the interpretation or execution of these general conditions, the competent court will be that of the place of the headquarters of the company WORLD INSTITUTE.

In accordance with Article L.141-5 of the Consumer Code, the Consumer is informed that, in addition to one of the territorially competent jurisdictions under the Code of Civil Procedure, the consumer may refer the jurisdiction of the place where he remained at the time of the conclusion of the contract or the occurrence of the harmful event.


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